Services & Repairs

Universal Jewelers offers many services and repairs, all furnished on-site.

Our employees will assist you with the utmost skill and quality of service. Browse through our frequently asked questions to become familiar with a few of our services. If your question is not answered here, please contact us. We provide every service imaginable for your jewelry concerns.


Q: How do I make use of jewelry that I don’t wear anymore?

jf rolex datejust 40mm mens 126334chro silver tone watch

A: There are several options for you to choose from at Universal Jewelers:

Consignment: Let us sell your jewelry for you. You can leave your jewelry with us for as long as you like – just a few days or until the item(s) sell. Our consignment jewelry is fully insured. Besides trading in your jewelry, this is the way to get the most money out of your unwanted jewelry.

Trade-In: You can trade in your old jewelry, scrap gold, or diamonds or any other miscellaneous merchandise, or you can simply sell us your unwanted jewelry for immediate cash. We pay top dollar for your merchandise.

Re-Design: You may be interested in melting down your old jewelry and choosing a new mold. For as little as $100, we can make a new ring worth thousands of dollars.

Q: Do you have a layaway option?

A: Yes! You can purchase jewelry on layaway. Contact us for details.

Q: What if you don’t have what I want in stock?

A: No problem! We can special order or custom design anything you can think of. You can browse our catalogues, bring in photos or magazine cutouts or we can hand sketch the type of jewelry you are interested in. At Universal Jewelers, if you can dream it, we can create it!

Q: My insurance company needs an appraisal on my watch/jewelry piece. Do you offer an appraisal service?

A: Yes! We offer professional written appraisals for insurance purposes for a nominal fee. If you are just curious about the value of an heirloom or any other jewelry that you do not know the value of, we can also do a brief verbal appraisal for you free of charge by a GIA graduate.

Q: How can I keep my jewelry in good condition so that I don’t loose or damage a valuable piece because of regular wear-and-tear?

A: Bring your jewelry into our store. Our experienced staff will inspect any and all of your jewelry. Best of all, this service is free of charge. By stopping by for five minutes to have your jewelry inspected, you can save yourself thousands of dollars in replacement costs by simply maintaining your jewelry correctly. From adjusting locks and checking loops to inspecting prongs and settings, we will be sure that your jewelry is safe and secure.

Q: Can you service my watch?

Yes! We have qualified and highly trained staff that can perform any requested service for any watch. Whether your Rolex needs a total overhaul, or you simply need a new battery, we can do it!

Q I like antique jewelry. Do you only carry newer styles?

A: No! We also carry estate jewelry that varies in age and style. Browse through our pre-owned and estate collection to find older and antique jewelry.